TRC Networks provides strategic voice and data solutions, including converged telephony, unified messaging, multimedia applications, call center, IVR, VoIP, wireless and data services.
We bring together the most often used tools in the office: the telephone and the PC and provide an unobtrusive link. We offer Avaya, Nortel,Cisco system,Aruba Networks, Polycom, Spectralink and ShoreTel business phone systems and complete voive and Data solutions.
Simply, VoIP (Voice over Internet Protocol) uses IP networks (essentially the same technology that the Internet is built on) to place and receive voice calls, as opposed to using traditional fixed telephone lines.
How can VoIP Help your Business?
Reducing the number of fixed telephone lines into a business can significantly reduce costs, as well as by making calls to other users on the same system free of charge. Beyond this, though, IP telephony is increasingly able to offer customers a range of features and benefits that traditional telephone lines are simply unable to offer.
Not physically tied to a single location and hence neither is the VoIP service. Moving offices doesn’t require a telephone number change or new line install, as the service can just be connected back to the network in the new location. In the same way, for disaster recovery purposes, relocating and receiving calls elsewhere is much easier to get up and running quickly.
VOIP can allow for a much more efficient way of working. Many VoIP users can have a softphone to make and receive calls straight from a laptop, meaning that working away from the office becomes much more feasible whereby Instant messaging and seeing a coworker’s availability means that time can be used more productively, rather than continually leaving each other missed calls and voicemails.
VoIP and IP telephony are becoming increasingly popular with large corporations and consumers alike. For many people, Internet Protocol (IP) is more than just a way to transport data, it's also a tool that simplifies and streamlines a wide range of business applications. Telephony is the most obvious example. VoIP—or voice over IP—is also the foundation for more advanced unified communications applications—including Web and video conferencing—that can transform the way you do business.
VoIP Useful Terms
Understanding the terms are a first step toward learning the potential of this technology:
- VoIP refers to a way to carry phone calls over an IP data network, whether on the Internet or your own internal network. A primary attraction of VoIP is its ability to help reduce expenses because telephone calls travel over the data network rather than the phone company's network.
- IP telephony encompasses the full suite of VoIP enabled services including the interconnection of phones for communications; related services such as billing and dialing plans; and basic features such as conferencing, transfer, forward, and hold. These services might previously have been provided by a PBX.
- IP communications includes business applications that enhance communications to enable features such as unified messaging, integrated contact centres, and rich-media conferencing with voice, data, and video.
- Unified communications takes IP communications a step further by using such technologies as Session Initiation Protocol (SIP) and presence along with mobility solutions to unify and simply all forms of communications, independent of location, time, or device.
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VoIP (voip, vē'ō'ī'pē') Short for Voice over Internet Protocol. A protocol fortransmitting the human voice in digital form over the Internet or other networks as an audio stream, instead of using traditional telephone lines. VoIP uses the Internet Protocol (IP), but is not limited to communication by computer—even phone-to-phone communication can be conducted using this technology. |
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