Mitel Contact Centre Solution is the ultimate contact center application that helps your business to empower customers with self-service capabilities and leverage the power.
Mitel Contact Centre Solution Office
MiContact Centre Office, designed for the MiVoice Office 250 (formerly MiVoice Office) platform, is an entry-level solution for contact centers or workgroups with up to 100 agents.
Mitel Contact Centre Solution Business
Leveraging the MiVoice Business platform, MiContact Centre Business is a multichannel and cloud-ready solution designed to power customer-centric organizations with up to 1,200 agents.
MiContact Centre Solution Enterprise
MiContact Centre Enterprise (formerly MiContact Centre Solidus) is built for the MiVoice MX-ONE platform and also supports 3rd party communication servers (Cisco formally tested) and mixed estate environments. MiContact Centre Enterprise is an all-in-one contact center with a single software stream for seamless growth, feature extension and deployment flexibility. Supporting up to 1,500 agents on a single system, MiContact Centre Enterprise scales to 15,000 concurrent agents in a network under a resilient environment.
